Tuesday, November 17, 2015

Is the “One-Stop-Shop” right for my children when it comes to Orthodontics?

 

Contemporary Orthodontics & Dentofacial Orthopedics

James R. Waters, DDS, MSD, PA

Board Certified Treatment for Children, Teens and Adults  


Is the “One-Stop-Shop” right for my children when it comes to Orthodontics?

With today’s changing landscape of insurances and high overhead/taxes, it is becoming more and more common in larger areas and cities for doctors to not only offer more services (some beyond the scope of their education and experience) to increase profit, but also for doctors to share overhead or even work as an employee of another to reduce responsibilities.  And although this may seem logical, there are many pitfalls to this arrangement which directly and indirectly affect patient care.

For my field the new trend is to see either newly graduating orthodontists or older semi-retired orthodontists working a day per week in multiple Pediatric Dental offices.  They do this to have immediate and guaranteed referrals (and usually to cut off a competitor in a different area of town).  This is sold to the patient as a convenience; a one-stop-shop for all of their child’s dental needs.  In reality, it takes away the “ownership” of the patient by the orthodontist since the patient is really the patient of the pediatric doctor and the orthodontist is just visiting as a part time employee (or more likely a contractor) that may stay or go at any time (and for any reason).  The patient is never given a referral based on their specific needs (many orthodontists are experienced in sub-specialties such as early treatment/aligner trays/traditional and more complex treatments/adult treatments) and the pediatric dentist has a financial benefit to keep the patients within the practice even when the orthodontist is very new or semi-retired.  This almost never benefits the patient and if there is a problem with the appliances, the orthodontist will not be around.  Almost always it is a temporary relationship, lasting 1 to 3 years and then another cycles through; this may sound fine but since most treatments take 2 years and many early cases are watched over 3 to 5 years, there is no continuity of care. 

“This is sold to the patient as a convenience; a one-stop-shop for all of their child’s dental needs.  In reality, it takes away the “ownership” of the patient by the orthodontist since the patient is really the patient of the pediatric doctor and the orthodontist is just visiting as a part time employee (or more likely a contractor) that may stay or go at any time (and for any reason).” 

Does the “one-stop-shop” save money? Absolutely not; there will be little to no savings by staying within the same office, only a reduction in comprehensive care and likely a lack of “ownership” by the doctor.  Why is this always a transient relationship?  Because no specialist will work “for the man” after 20 years of school and debt; they are only at the pediatric office for one of three reasons: they have sold a practice and are winding down, they are newly graduated and cannot afford to start a fresh practice (or buy into one), or they are paying a pedodontist to cut into another competitor’s area because they cannot bring in their own patients with their own reputation.  Also, foreign dentists many times cannot start or own their own practice and must therefore work for another doctor.             

“ … there will be little to no savings by staying within the same office, only a reduction in comprehensive care and likely a lack of “ownership” by the doctor.”

So are there exceptions?  Yes, there are reasons some may work together; spouses may share space or perhaps a doctor does not want to work full time (of course some pedodontists decide they can also do braces and just start offering orthodontics without specialty education, usually and  conveniently leaving this information out when offering such to their young patients).  But the majority of one-stop-shops will fit into the initial criticism which is bad for the patient and bad for the profession.

You as a patient have a choice, but you have to use common sense, you should question a referral to the in-house doctor by asking for credentials; How long has “your” doctor been in practice?  How long have they been with you at this office?  Do they work for you or are they just coming into the office and paying rent?  Do you refer everyone to this in-house doctor?  Are there any independent orthodontists nearby for another opinion?

you should question a referral to the in-house doctor by asking for credentials”

It is unfortunately a reality that patients can be treated as property in the dental field without even realizing they are being bartered or even sold.  It is the reason in my state (Texas) that only a dentist can own a dental office so businesses that focus on profit alone cannot affect treatment.  Of course this means the dentist, pedodontist and orthodontist must have an ethical philosophy that places the patient above all else.  It is the reason I practice in my own offices without financial allegiance to anyone but the patient.  I prefer to be a real part of the communities I serve and I want to show the commitment to the patients so they know I am re-investing in their communities for their long-term care and the care of future generations.


As always, if you have questions or comments concerning this or any orthodontic question, please feel free to make a complimentary new-patient appointment at either my Steiner Ranch location or my North-central Austin location on West 35th street and MoPac. 

Steiner Ranch
35th Street

Dr. James R. Waters is a 1996 graduate from UTHSC Dental School in San Antonio, 1997 graduate of Advanced Dentistry from the UNMC in Nebraska and the 2001 Valedictorian graduate from the prestigious Saint Louis University Orthodontic Program receiving the J.P. Marshall award for clinical excellence in 2001.  He holds a Bachelor’s Degree in Science, Doctorate in Dental Surgery, a post-doctorate certificate in Advanced Dentistry, post-doctorate Degree in Orthodontics & Dentofacial Orthopedics and a Master of Science Degree in Orthodontics.  Dr. Waters and his wife of 19 years live in Austin, TX with their 4 children where he has a thriving, multi-faceted Specialist practice with locations in Steiner Ranch and North-Central Austin.  You can learn more about Dr. Waters at BracesAustin.com. 

 Central Austin
1814 W. 35th Street
Austin, TX 78703

(512) 451-6457

 

Steiner Ranch
4302 N. Quinlan Park
Austin, TX 78732

(512) 266-8585

 

BracesAustin.com





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